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Customer uploads can not be eliminated unless they violate Google's content policies (off-topic, offensive, deceptive). Flag genuinely problematic images through the image-level menu; do not flag unflattering-but-accurate ones Google turns down such demands and duplicated flagging can lower profile trust signals.

Profiles that add media weekly show measurably higher views in the Performance tab than profiles that uploaded when at setup and then stopped. Deal with media as an ongoing deliverable, not a setup job. The old Insights tab was replaced by the Efficiency tab in 2023 and significantly upgraded again in 2026.
A good weekly read takes 5 minutes and informs you whether category-level SEO work is landing. Efficiency splits searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (rival or adjacent-brand queries). Rising discovery ratio is the cleanest single sign that category and content work is moving the profile beyond its existing audience.

Each action maps to a various stage of the regional funnel. Direction demands show intent to check out. Calls indicate intent to speak with or book. Website clicks indicate research study. Track the ratio, not simply the raw numbers a profile with 500 views and 40 instructions requests is carrying out far much better than one with 5,000 views and 50 demands.
The 2026 upgrade included a new row that splits impressions by surface area: classic regional panel, Maps AI summary card, and Google AI Overviews in the natural SERP. Track AI-surface share a rising proportion of views coming from AI summary cards is the defining local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing grounding material (item descriptions, detailed evaluations) or is contending in a vertical where Google has not yet presented summaries.
The standard is indicative instead of definitive you can not see which peers are consisted of but sustained below-median efficiency on views or action rate is a signal to audit main category, description efficiency, and media freshness. Pull Performance data into Looker Studio through the main GBP port for cross- area reporting.
Google has explained local ranking as a function of three factors for over a decade: proximity, significance, and prominence. That framing still holds in 2026, but each aspect has gathered sub-signals that separate top-performing profiles from stagnant ones.
A dentist whose description reads "Family dental professional offering cleanings, bleaching, veneers, and pediatric care" will match more discovery questions than one that reads "Your relied on regional dentist". The most intricate factor. Includes backlink profile of the connected site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, market directory sites), review count, review velocity, review sentiment, and offline brand name acknowledgment (news mentions, sponsorships).
A different sub-signal that Google has progressively weighted. Profiles receiving fresh reviews every week outrank otherwise-equivalent profiles whose newest evaluation is 3 months old. Cadence matters more than volume at the margin. Tie review demands to an operational milestone (service completion, delivery, follow-up call) so the cadence is automated instead of campaign-driven.
Suite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Local, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority disparities quarterly.
Profiles with abundant grounding content (comprehensive reviews, substantive items, linked service pages) are pointed out inside Introductions; thin profiles are excluded. Everything above still uses when you run one profile.
Brea CA Local SEOA dentist whose description checks out "Household dentist offering cleanings, bleaching, veneers, and pediatric care" will match more discovery questions than one that checks out "Your relied on regional dental expert". The most complicated element. Consists of backlink profile of the connected website, citations across the local-citation chart (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, evaluation speed, evaluation belief, and offline brand name acknowledgment (news points out, sponsorships).
A different sub-signal that Google has significantly weighted. Profiles getting fresh reviews every week outrank otherwise-equivalent profiles whose latest evaluation is three months old. Cadence matters more than volume at the margin. Tie evaluation requests to an operational milestone (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Brea CA Local SEOSuite numbers formatted in a different way, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the leading 20 highest-authority disparities quarterly.
Profiles with rich grounding content (in-depth reviews, substantive items, connected service pages) are cited inside Summaries; thin profiles are excluded. Everything above still applies when you run one profile.
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